• Ethical Standards
  • Adhere to MHACBO Behavioral Health Code of Conduct at all times
  • Mandatory Reporting: Proper and immediate reporting of any suspected abuse or neglect of any vulnerable population such as children, the elderly, or physically or developmentally disabled persons
  • Deliver all services in a culturally responsive, trauma-informed manner
  • Address antisocial thinking and tactics to avoid accountability when appropriate
  • Maintain high fidelity of all evidence-based curriculums and interventions
• Program Development
  • Design and plan programs that align with Emergence missions and goals
  • Identify needs, set objectives, create detailed plans
• Implementation
  • Oversee the execution of programs, ensuring efficacy and efficiency
  • Effectively manage resources, timelines and ensure activities meet planned objectives
• Strategic planning
  • Participate in long-term strategic planning for Emergence
  • Contribute to setting the overall direction and priorities to ensure Emergence continued growth and impact
• Crisis Management
  • Address any issues or emergencies that arise within programs
  • Develop contingency plans and respond effectively to ensure program stability and continuity
• Collaboration
  • Work closely with other departments within Emergence and community partners to ensure a cohesive approach to achieving agency goals
  • Coordinate efforts and share resources to maximize impact

Staff Supervision

• Supervise frontline staff who deliver client services
• Ensure staff enter their time appropriately and in a timely manner into the payroll system
• Ensure timecards are complete and accurate at the end of the payroll period
• Work closely with the Human Resources Director to recruit, hire and administer discipline
• Evaluate Performance

• Set performance metrics and regularly assess team progress. Use data and feedback to make informed decisions and adjustments to improve program outcomes.
• Monitor individual performance, provide feedback, ensure expectations are met
• Document individual and group supervision, ensuring timely delivery to Human Resources
• Ensure workload is appropriate
• Manage award and incentives program

• Understand and encourage personal development of employees by providing access and resources within scope to enhance knowledge, skills, and abilities

Treatment Coordination

• Monitor scheduling of assessments and groups
• Track data associated with group numbers and efficacy
• Make decisions related to group structure and curriculum
• Work closely with the Clinical Director and Clinical Services Manager to ensure quality of services
• Work collaboratively with QA to maintain the staff's professional, timely, and quality clinical documentation, which may include reviewing individual assessments, treatment plans, and annual updates
• Ensure coverage of groups due to absence
• Work with other Emergence programs to provide integrated care
• Adhere to all applicable rules associated with confidentiality, privacy, and ethics

General and Fiscal Operations

• Communicate program activities, successes, and challenges to the leadership team
• Ensure compliance with relevant laws, regulations and standards
• Maintain accurate records and prepare necessary documents for periodic audits and site reviews
• Review budget
• Approve program purchases
• Manage communication regarding physical office site maintenance
• Collaborate with administration regarding processes and procedures
• Draft procedures and policies related to specific office functions
• Facilitate meetings

• Address elevated concerns (client and interoffice)

Community Relationships

• Build, maintain, and develop relationships with local community partners, government agencies, courts, and other organizations.
• Promote Emergence's mission through outreach and advocacy
• Monitor contracts, referral processes
• Increase staff awareness regarding community relations, processes, procedures

Competencies

• Interpersonal Relations: Build effective relations through empathy, positivity, consistency, and follow through.
• Leadership: Build and promote trust, commitment, credibility and morale.
• Customer Service: Provide effective customer service through listening, observing, and analysis.
• Decision Making: ability to determine, justify, and make decisions in a timely manner.
• Inclusion Awareness: Recognize and practice culturally sensitive differences and provide opportunities for inclusion.
• Adaptability: Shows grace and tact when adjusting to new situations.
• Respectful Workplace: Consistently demonstrates professional communication, discretion, and poise in the workplace.
• Conflict Resolution: Practices objectivity and integrity in handling disputes, disagreements and grievances.
• Ethics: Display, encourage, and uphold high ethical standards.

Supervisory responsibilities

May supervise a Site Supervisor and will oversee the daily work of counselors

Work environment

• Most work is performed in a professional office environment
• Weekend and evening hours may be required
• Participants demonstrate varying levels of recovery and symptoms

Physical demands

• Prolonged periods sitting at a desk using a computer, and periods of standing and walking
• Must be able to lift up to 15 pounds at times, with or without reasonable accommodation

Travel required

• Occasional traveling between agency locations in Oregon.
• Occasional driving to meetings with community partners such as courts and Parole and Probation
• May be required to travel for training purposes

Required education and experience

• High school diploma or equivalent
• CADC-I and ability to obtain CADC-II certification within the State of Oregon or the national equivalent.
• Four years of experience in social services of which at least two years in treatment for substance use disorder
• Knowledge of treatment methods and evidence-based practices for addiction treatment and trauma informed care
• Team focused attitude, initiative and demonstrated leadership skils

Preferred education and experience

• Master's degree in Substance Use Disorders/Addiction, Psychology, Social Work, or related field
• Experience in a people management role
• CADC-II or CADC-III

• QMHA
• QMHP

Additional eligibility requirements

Must be available and willing to work occasional evenings or weekends, and to fill in when staffing shortages occur.

Work authorization/security clearance requirements

Must be eligible to legally work in the United States.

Emergence is committed to fostering, cultivating and preserving a culture of diversity, inclusion and belonging.